AI-Powered Solutions|
Global Digital Transformation Partner|
24/7 Managed Support|
AI-Powered Solutions|
Global Digital Transformation Partner|
24/7 Managed Support|
YAKKAY Technologies - AI and Automation Solutions
Ecommerce AI Chatbot

Convert Visitors into Loyal Customers

AI-powered conversational commerce that delivers 24/7 customer support, personalized product recommendations, and real-time order tracking — across WhatsApp, website, and social channels.

24/7
Always-on support
35%
Increase in conversions
60%
Cost reduction in support
10X
Queries handled vs human agents
Platform Capabilities

Everything Your Store Needs

24/7 AI Customer Support

Never miss a customer query. The AI chatbot handles returns, FAQs, complaints, and support tickets around the clock with human-like accuracy.

Smart Product Recommendations

AI analyzes browsing history, purchase patterns, and preferences to suggest the most relevant products — increasing AOV and conversions.

Real-Time Order Tracking

Customers get instant updates on their orders via chat — shipment status, delivery estimates, and exception handling without human intervention.

WhatsApp & Website Integration

Deploy on your website, WhatsApp Business, Facebook Messenger, and Instagram — all managed from a single unified dashboard.

Lead Generation & Qualification

AI captures visitor intent, qualifies leads through conversational flows, and routes hot leads to your sales team automatically.

Conversation Analytics

Deep insights into customer intent, frequently asked questions, drop-off points, and satisfaction scores with visual dashboards.

Personalized Shopping Experience

Customers receive personalized greetings, product discovery wizards, and tailored offers based on their shopping behavior.

Secure & Compliant

End-to-end encrypted conversations, GDPR-compliant data handling, and PCI-DSS aligned payment query handling.

Quick Setup

Up & Running in Days, Not Months

01

Connect Your Store

Integrate with Shopify, WooCommerce, Magento, or custom e-commerce via API in under 30 minutes.

02

Train the AI

Feed your product catalog, FAQs, policies, and past conversations to train a domain-specific AI model.

03

Go Live

Deploy across WhatsApp, website, and social channels. The AI handles queries instantly from day one.

04

Optimize with Data

Monitor conversation analytics, identify gaps, and continuously improve the AI with real customer data.

Technology

Technology Stack

AI / NLP

OpenAI GPT-4

Dialogflow

Custom NLP

Channels

WhatsApp API

Web Widget

FB Messenger

Integrations

Shopify

WooCommerce

REST APIs

Security

GDPR Ready

Encrypted Chat

Data Privacy

Analytics

Real-time KPIs

CSAT Scoring

Funnel Analytics

Platform

Cloud-hosted

Multi-tenant

Auto-scaling

Results

Clients Who Grew with Us

"Our support tickets dropped by 65% in the first month. The AI handles returns and order queries with accuracy we didn't think was possible."

Rajesh V.

CEO, Fashion E-commerce Brand

"Product recommendations from the chatbot contributed to a 28% lift in average order value. It's like having a personal stylist for every customer."

Nina S.

Head of E-commerce, Electronics Retailer

"WhatsApp integration alone recovered 15% of abandoned carts. The ROI on this was immediate and measurable."

Omar A.

Growth Lead, D2C Brand

FAQ

Frequently Asked Questions

Start Selling Smarter Today

Join hundreds of e-commerce brands using AI to increase revenue, reduce support costs, and delight customers 24/7.